Introducing website satisfaction by Google Consumer Surveys
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Thursday, June 27, 2013
We're now offering webmasters a way to collect feedback from your website visitors with
website satisfaction surveys.
All you have to do is paste a small snippet of code in the HTML for your website and this will
load a discreet satisfaction survey in the lower right hand corner of your website. Google
automatically aggregates and analyzes responses, providing the data back to you through a simple
online interface.
Users will be asked to complete a four-question satisfaction survey. Surveys will run until they
have received 500 responses and will start again after 30 days so you can track responses over
time. This is currently limited to US English visitors on non-mobile devices. The default
questions are available without payment, and you can customize questions for just $0.01 per
response or $5.00 for 500 responses.
Survey Setup and Code Placement Tips
To set up the survey code, you'll need to have access to the source code for your website.
You have the option to enter the website name and URL, survey timing, and survey frequency.
Click on the "Activate survey" button when ready.
Once you find the code snippet on top of the setup page, copy and paste it into your web page,
just before the closing tag. If your website uses templates to generate pages, enter it just
before the closing tag in the file that contains the <head> section.
If you have any questions, please read our
Help Center article
to learn more.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["Google Consumer Surveys offers website owners a tool to collect user feedback through simple satisfaction surveys displayed on their websites."],["Website owners can easily implement this tool by pasting a code snippet into their website's HTML, triggering a four-question survey for US English visitors on non-mobile devices."],["The surveys automatically gather up to 500 responses, restart after 30 days, and provide aggregated data through an online interface, with options for free and paid customized questions."],["Setup involves accessing the Google Consumer Surveys platform, configuring survey parameters, and strategically placing the provided code snippet within the website's HTML."]]],[]]